United States - Remote
Remote
Director
Full Time
about 6 hours ago
💰$180,000 - $245,000
remoteAI-firstSaaSproduct operationsdirector
Requirements
- •10+ years of experience in Product Operations, Program Management, Product Management, or related roles in a SaaS or technology environment
- •Proven experience building and scaling product operating models or planning functions that improve execution predictability and organizational alignment
- •Demonstrated success leading annual and quarterly planning processes (e.g., OKRs) across cross-functional teams
- •Strong cross-functional leadership skills with the ability to influence senior stakeholders and drive alignment on priorities and trade-offs
- •Experience defining and operationalizing metrics that improve delivery outcomes, roadmap transparency, and organizational effectiveness
- •Demonstrated ability to translate strategy into scalable systems, processes, and measurable business outcomes
What You'll Do
- •Define, implement, and continuously evolve the Product & Engineering operating model, including planning, governance, and execution rhythms
- •Lead annual and quarterly planning processes (OKRs), ensuring clear alignment from company strategy through team-level execution
- •Establish and enforce roadmap governance and decision-making frameworks that drive clarity, accountability, and consistency
- •Build and maintain end-to-end portfolio visibility across initiatives, dependencies, capacity, and resource allocation
- •Develop and operationalize prioritization frameworks that balance strategic impact, client value, and operational constraints
- •Ensure product roadmaps are clear, aligned, and transparent across leadership and key stakeholders
- •Implement systems, processes, and metrics that improve delivery predictability, throughput, and execution quality
- •Define and track product and operational performance metrics (e.g., roadmap health, delivery accuracy, cycle time, dependency risk)
- •Identify systemic risks and inefficiencies and drive continuous improvement across Product and Engineering
- •Drive alignment across Product, Engineering, Finance, and Commercial teams on priorities, sequencing, and trade-offs
- •Improve collaboration models and operating cadences to reduce friction and increase velocity
- •Influence leadership decisions through data-driven insights, structured problem-solving, and clear recommendations
- •Leverage AI to enhance planning, forecasting, and operational insights
- •Identify opportunities to automate workflows and scale operational best practices
- •Champion adoption of AI-driven tools and processes across Product and Engineering
Nice to Have
- •Bachelor's degree in business, Engineering, Computer Science, or a related field; MBA a plus
- •Experience in high-growth or scaling SaaS organizations
- •Familiarity with portfolio management and prioritization frameworks
- •Experience integrating AI tools into operational workflows to drive efficiency and insight generation
- •Strong business and financial acumen, including understanding of investment trade-offs and resource allocation
- •Executive presence with the ability to communicate complex ideas clearly and concisely to senior leadership
- •Experience using AI tools (ChatGPT, Copilot, Claude, etc.) to accelerate and elevate your outcomes; including but not limited to communication drafting, data analysis, prompt engineering, and/or documentation
Benefits
- •Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
- •A 6% 401(k) match
- •Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days
- •12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
- •Accident, critical illness, and hospital indemnity insurance
- •Pet insurance
- •Legal assistance and identity theft insurance plans
- •Life insurance 2x salary
- •Access to the Calm app and the Employee Assistance Program
- •$65/month Remote work stipend for internet
- •Culture and team-building activities
- •Tuition assistance
- •Career development opportunities
- •Charitable contribution match up to $250 per year
About Rithum
Rithum is a provider of cloud-based e-commerce fulfillment and marketing solutions for large retailers, marketplaces, and consumer brands.
Atlanta, GA, US
500 - 1000
eCommerce