Montreal Canada•TELECOMMUTE•Montreal, Quebec, Canada
Remote
Mid Level
Full Time
6 days ago
💰CAD 65,000 - CAD 95,000
remotebilingualcommissionequity
Requirements
- •Verbal and written native fluency in English and French
- •A minimum of 4 years’ experience in HR/Talent or Customer Success roles with enterprise clients
- •Previous experience working closely with People, Culture (HR) and Learning & Development clients
- •Experience building and maintaining relationships with a diverse range of stakeholders
- •Strong business acumen and fluency in business jargon
- •Experience as a freelancer or working in a start-up
- •Experience using CRM (HubSpot preferred), with an understanding of utilizing technology platforms to drive automation and scalability
- •Spot opportunities for growth and development in accounts
- •Strong ability to set, meet, and exceed KPIs and performance goals
- •Great judgment
What You'll Do
- •Become the go-to point of contact and advisor for your clients
- •Advise clients on their people development strategy to meet business objectives
- •Onboard new customers by facilitating demos and training around the product
- •Actively monitor customer engagement and review data and analysis with clients to identify strategies to optimize engagement and meet their business goals
- •Create and lead quarterly and annual business strategy reviews with each client
- •Unlock upsell opportunities to optimize impact for the client
- •Collaborate and share customer insights cross-functionally with Marketing, Product and Sales to drive growth
Nice to Have
- •Entrepreneurial mindset and autonomy
- •Ability to work in an environment with limited structure and processes
- •Excited to tackle new challenges head-on
- •Extremely curious
- •Excited by new opportunities and potential challenges
- •Bias for action—being a doer
- •Open, trustworthy, and committed
- •Team player
Benefits
- •CAD $65,000-95,000 + commission + equity
- •Fully Remote
- •Plenty of room for growth as our ambitious team grows too
- •Access to your professional coach via our app
- •Regular training and development
About Sama
Executive coaching that accelerates talent readiness, aligns with company goals, and delivers measurable results at scale.
London, UK
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Training & Development