Remote in the United States•San Francisco Bay Area
Remote
Director
Full Time
remotedirectorsalesenterprise salesaccount managementglobalpost-sale expansion
Requirements
- •10+ years in enterprise sales or account management
- •4+ years in management and 2+ years in second-line leadership
- •Experience managing managers and individual contributors
- •Proven track record of owning expansion and renewal numbers at portfolio scale
- •Strong discipline in building pipelines vertically and horizontally
- •Experience growing enterprise revenue with technical buying committees
- •Deep command of post-sale motions and enterprise expansion
- •Ability to define account segmentation, lifecycle stages, and reporting systems
- •Strong communication and organizational mapping skills
- •Proven cross-functional leadership in fast-paced, global environments
What You'll Do
- •Build and lead the post-sale expansion motion with existing customers
- •Drive revenue through renewals, upsells, and deep customer partnerships
- •Collaborate with Solution Architects, Sales, and Product teams
- •Build and lead the existing-customer Account Executive team worldwide
- •Own hiring, onboarding, and career development for the team
- •Expand inside strategic accounts by engaging developer, product, and executive stakeholders
- •Define account segmentation, customer lifecycle stages, and engagement strategies
- •Build pipelines and pass expertise to the team
- •Partner with Product, Marketing, and Solutions leaders to influence roadmap priorities
- •Build playbooks, tools, and systems for forecasting, pipeline tracking, and expansion reporting
- •Lead with data by tracking expansion metrics, usage trends, and upsell conversion
- •Own renewals and work across functions to protect retention and reduce churn
Nice to Have
- •Preference for candidates in the San Francisco Bay Area
- •Experience in developer tools, headless CMS, composable platforms, or digital experience infrastructure
- •Technical fluency with modern software development workflows
Benefits
- •Highly-skilled, inspiring, and supportive team
- •Positive, flexible, and trust-based work environment
- •Global, multi-culturally diverse group of colleagues and customers
- •Comprehensive health plans and perks
- •Healthy work-life balance accommodating individual and family needs
- •Competitive salary, commissions, bonus, and stock options program
