US - Remote
Remote
Senior
Full Time
22 days ago
remoteseniorsolutions delivery engineerdevopscloud engineering
Requirements
- •You are a US Citizen
- •At least 8 years of experience in DevOps, cloud engineering, software delivery, or related work.
- •Knowledge of repository management, artifact workflows, CI and CD tools, containers, and orchestration.
- •Familiarity with AWS, Azure, or Google Cloud, modern build ecosystems, and SDLC.
- •Ability to work with Groovy, Bash, Python, Helm, or YAML when required.
- •Ability to lead customer engagements with clear communication, documentation, and ownership.
- •Demonstrated experience providing delivery leadership, peer guidance, or escalation support within a regional or team-based delivery environment.
What You'll Do
- •Provide delivery leadership within the India Solutions Delivery Engineering team, supporting engagement quality, consistency, and best practices.
- •Act as a point of escalation for complex or high-impact engagements, helping guide resolution while remaining within defined service scope.
- •Support and mentor other Solutions Delivery Engineers in the region through delivery reviews, knowledge sharing, and peer guidance.
- •Contribute to the improvement of service templates, delivery standards, and internal documentation to strengthen consistency and scalability.
- •Share delivery insights and recurring patterns with cross-functional partners to inform continuous improvement efforts.
- •Serve as a communication filter for regional delivery topics, consolidating updates, risks, and escalations for review with the Solutions Delivery Engineering manager.
- •Occasional travel may be required for specific customer engagements or internal activities.
- •Deliver Sonatype service offerings in alignment with defined scope, success criteria, and delivery standards, including implementation, configuration, and structured customer guidance.
- •Support product-focused migration activities by executing data and configuration tasks, validating completion, and ensuring alignment with target state requirements.
- •Provide product-specific guidance, identify issues or risks, present available options, and perform troubleshooting within the engagement scope.
- •Manage engagement timelines, expectations, communication, and documentation, and facilitate working sessions, reviews, and customer discussions.
- •Collaborate with Customer Success, Sales, Support, and Product Management, and share field insights that inform product and service improvements.
- •Maintain accurate plans, validation records, and engagement materials, provide complete handoffs to internal teams, and record activities for traceability and continuous improvement.
Nice to Have
- •Experience with migration or modernization projects.
- •Exposure to enterprise DevOps, software security, or supply chain practices.
- •Experience working with global, cross-functional teams.
- •Familiarity with SaaS delivery models or cloud-based deployment patterns.
Benefits
- •Parental leave
- •Diversity and inclusion working groups
- •Flexible working practices
- •Equal opportunity employer
- •Paid Volunteer Time Off (VTO)
