Remote•Distributed
Remote
Mid Level
Full Time
3 days ago
💰$140,000 - $200,000
AI/MLPythonCloudCustomer SuccessTechnical OnboardingRemote
Requirements
- •3–6 years of experience in a software engineering, solutions engineering, or technical implementation role
- •Strong proficiency in Python and/or another backend language; comfort reading and writing production-quality code
- •Experience with REST APIs, webhooks, and common integration patterns
- •Familiarity with cloud platforms (AWS, GCP, or Azure) and data infrastructure tools
- •Excellent communication skills — able to explain complex technical concepts to both engineers and non-technical stakeholders
- •Self-starter mentality with strong project management instincts; able to juggle multiple customer engagements simultaneously
- •Genuine curiosity about AI/ML and enthusiasm for helping customers unlock value from cutting-edge technology
What You'll Do
- •Own the end-to-end technical onboarding experience for new enterprise customers, from kickoff through successful integration
- •Build and maintain integration scripts, tooling, and documentation to accelerate customer time-to-value
- •Serve as the primary technical point of contact during the onboarding phase, translating customer requirements into actionable engineering solutions
- •Diagnose integration issues across customer environments (APIs, data pipelines, cloud infrastructure) and drive them to resolution
- •Collaborate closely with product and engineering to surface customer feedback and influence the roadmap
- •Develop reusable onboarding playbooks and internal tooling to scale the deployment process
- •Travel to customer sites occasionally for critical onboarding milestones or technical workshops
Nice to Have
- •Prior experience at an AI/ML or developer tools company
- •Familiarity with LLMs, vector databases, or ML model deployment
- •Experience with enterprise software environments (SSO, VPCs, data residency requirements)
- •Background in customer-facing engineering roles (forward deployment, solutions engineering, professional services)
Benefits
- •Direct influence on product direction — your customer insights will shape what we build
- •High ownership from day one with a clear path to senior or team lead roles
- •Competitive salary, equity, and benefits
- •Collaborative, low-ego team that values craft and customer obsession
- •A fast-growing environment where you can help shape the company and product
- •An entrepreneurial-minded team that supports risk, intuition, and hustle
- •A hands-off management approach so you can focus and do your best work
- •An opportunity to make a big impact in a transformative industry
- •Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture
- •Opportunity to work on a life-changing product that millions of people use
- •Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more
- •Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio
About Speechify
Speechify is a mobile and desktop app that allows people with dyslexia and low vision to read out using text to speech voice.
Miami, FL, US
50 - 100
AI & Machine Learning