Remote, Global
Remote
Senior
Full Time
remoteengineering managerbillingSaaSclouddeveloper toolsfully remoteESOPhealth benefitsprofessional development
Requirements
- •5+ years of engineering background with depth to be credible with engineers building complex systems
- •3+ years managing remote engineering teams
- •Experience managing a billing engineering team at a cloud, SaaS, or developer tools company
- •Experience managing remote, globally distributed teams working asynchronously across time zones
- •Technical credibility with engineers and passion for people management
- •Ability to build psychological safety and a feedback culture
- •Track record of performance management including handling difficult conversations
- •Comfortable with ambiguity and capable of building structure
- •Clear communication and strong writing skills
- •Collaborative, low-ego, and adaptable working style
What You'll Do
- •Build a healthy, high-trust team culture in a remote-first, globally distributed environment
- •Run 1:1s, performance management, career development, and onboarding for direct reports
- •Coach engineers working across backend application code, data pipelines, external integrations, and operational workflows
- •Build durable ownership across the team to ensure critical billing knowledge and incident response do not depend on one person
- •Handle people administration including leave and time off
- •Own the hiring plan for the Billing team and act as Hiring Manager and first-round interviewer
- •Partner with Talent Acquisition to source, interview, and close strong candidates
- •Contribute to headcount planning, org design, and engineering leadership evolution
- •Own the Billing roadmap and project management, driving accountability and predictable delivery
- •Balance new pricing and product capabilities with investments in system correctness and technical debt
- •Manage workflow intake and Slack triage, prioritizing and sequencing work
- •Own weekly updates and keep stakeholders aligned
- •Surface risks, dependencies, tradeoffs, and revenue or customer-impact concerns early to leadership
- •Train as an Incident Commander and lead incident coordination, resolution, and post-incident follow-up
- •Lead blameless post-incident reviews
Nice to Have
- •Experience with developer tools or databases
- •Experience with subscription lifecycle and monetization mechanics
- •Experience with usage-based billing at scale
- •Experience with payments and billing-provider integrations such as Stripe or Orb
- •Experience with entitlements and pricing enforcement
- •Experience working cross-functionally with Finance, Data, Product, Support, Sales/RevOps, and Partnerships
Benefits
- •Fully Remote work with global hiring and WeWork membership or co-working allowance
- •ESOP (equity ownership) for all team members
- •Tech allowance for work environment setup
- •Health insurance coverage 100% for employees and 80% for dependents globally
- •Annual company off-sites for connection and collaboration
- •Flexible asynchronous work schedule
- •Annual professional development education allowance
