Requirements
- •5+ years of experience in user experience research, with a strong portfolio of work
- •Hands-on experience using AI tools to support and accelerate research
- •A track record of working closely with Designers and Product Managers throughout the product development process
- •Experience running research within software programs such as early access, beta, or design partner programs
- •Strong analytical skills and the ability to break down complex, ambiguous problems
- •Excellent communication skills, with the ability to present findings and influence stakeholders at all levels
What You'll Do
- •Lead end-to-end research — design, run, and synthesize studies that inform product and design strategy
- •Own research within our software programs — plan and run research across early access, beta, and design partner programs, turning participant feedback into clear, actionable insight
- •Partner closely with Design and Product — work side-by-side with Designers and Product Managers throughout the product lifecycle, from early discovery to post-launch learning
- •Use AI to sharpen analysis —Sharpen analysis with AI as a force multiplier. Apply rigorous research methods as the foundation, and use AI tools to accelerate analysis and synthesis, bringing that fluency into how the team works
- •Report to stakeholders — communicate findings clearly to stakeholders across the business, and help influence decisions with evidence
- •Help define research strategy — contribute to how the team prioritizes and approaches research, not just individual studies
- •Maintain research foundations — keep research operations, documentation, and past findings organized and easy for others to build on
Benefits
- •Remote First work environment
- •Unlimited vacation in most of our locations
- •Great benefits including health, dental, vision and savings plan
- •Perks such as training reimbursement, WFH reimbursement, and more
- •Diverse and dynamic teams with challenging and exciting work
- •An opportunity to have a real impact on our business
- •A great range of social activities (both in person and virtual)
- •Optional in person meet-ups and the ability to travel to our international offices
- •Employee referral program
