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    User Research, Lead

    Tempo
    Canada
    Remote
    Senior
    Full Time
    22 days ago
    user researchleadcontractremote

    Requirements

    • 5+ years of experience in user experience research, with a strong portfolio of work
    • Hands-on experience using AI tools to support and accelerate research
    • A track record of working closely with Designers and Product Managers throughout the product development process
    • Experience running research within software programs such as early access, beta, or design partner programs
    • Strong analytical skills and the ability to break down complex, ambiguous problems
    • Excellent communication skills, with the ability to present findings and influence stakeholders at all levels

    What You'll Do

    • Lead end-to-end research — design, run, and synthesize studies that inform product and design strategy
    • Own research within our software programs — plan and run research across early access, beta, and design partner programs, turning participant feedback into clear, actionable insight
    • Partner closely with Design and Product — work side-by-side with Designers and Product Managers throughout the product lifecycle, from early discovery to post-launch learning
    • Use AI to sharpen analysis —Sharpen analysis with AI as a force multiplier. Apply rigorous research methods as the foundation, and use AI tools to accelerate analysis and synthesis, bringing that fluency into how the team works
    • Report to stakeholders — communicate findings clearly to stakeholders across the business, and help influence decisions with evidence
    • Help define research strategy — contribute to how the team prioritizes and approaches research, not just individual studies
    • Maintain research foundations — keep research operations, documentation, and past findings organized and easy for others to build on

    Benefits

    • Remote First work environment
    • Unlimited vacation in most of our locations
    • Great benefits including health, dental, vision and savings plan
    • Perks such as training reimbursement, WFH reimbursement, and more
    • Diverse and dynamic teams with challenging and exciting work
    • An opportunity to have a real impact on our business
    • A great range of social activities (both in person and virtual)
    • Optional in person meet-ups and the ability to travel to our international offices
    • Employee referral program

    About Tempo

    Tempo is the leader in time management, resource planning, and budget management for software engineering and product management teams.

    Burlington, MA, US
    250 - 500
    Time Tracking