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    Billing Manager

    Topsort
    Santiago, Santiago Metropolitan Region, Chile; Somerville, Massachusetts, United StatesChile Office
    Remote
    Mid Level
    Full Time
    8 months ago
    billingfinancerevenue operationsmulti-entitymulti-countryNetSuiteSequenceB2B SaaSad-techmartech

    Requirements

    • 2+ years of experience in billing, revenue operations, or accounting, ideally in multi-entity, multi-country environments
    • Strong understanding of end-to-end billing cycles, collections, reconciliation, and revenue operations in complex setups
    • Experience working across US, LATAM (including Brazil), APAC, or EMEA, with solid knowledge of local tax regulations and invoicing requirements
    • Hands-on experience with billing systems such as NetSuite, Sequence, or similar tools, with a focus on optimization and scalability
    • Proven ability to build, standardize, and improve billing processes in fast-paced, high-growth environments
    • Strong communication and structured thinking, with the ability to partner effectively with clients, sales teams, and finance leaders
    • Highly detail-oriented, reliable, and accountable — you take full ownership and don’t let things fall through the cracks
    • Full professional proficiency in English, plus Spanish or Portuguese
    • Comfortable operating in ambiguity, with a hands-on, problem-solving attitude and a strong drive to improve systems and processes
    • Team-oriented, curious, and eager to learn, with the ability to thrive in a global, remote-friendly, and fast-evolving environment

    What You'll Do

    • Own end-to-end billing processes across multiple entities and regions, ensuring accurate, timely, and consistent invoicing aligned with contractual terms
    • Lead the collections process, proactively managing outstanding invoices, reducing DSO, and serving as the primary point of contact for all billing and payment-related client inquiries
    • Optimize billing systems (e.g., NetSuite, Sequence) and workflows to improve efficiency, reduce errors, and build scalable processes that support company growth
    • Ensure all invoicing complies with local tax regulations and fiscal requirements across jurisdictions, balancing standardization with country-specific requirements
    • Identify and resolve billing discrepancies proactively, partnering with Finance, Sales, and Customer Success to address disputes efficiently and maintain client trust
    • Collaborate closely with Finance, Sales, Customer Success, and Legal teams to ensure accurate billing, contract alignment, and smooth revenue operations
    • Provide clear visibility into billing performance, collections status, and potential risks, enabling stronger financial decision-making and operational planning

    Nice to Have

    • Experience in B2B SaaS, ad-tech, martech, or data platforms, advertising
    • Familiarity with retail, marketplaces, or media monetization
    • Fluency in additional languages beyond English

    About Topsort

    Topsort provides AI-powered auction tools and infrastructure APIs to help brands build ad businesses without cookies or user tracking.

    Palo Alto, CA, US
    50 - 100
    Marketing & Advertising