Technical & Content Writer

Somerville, Massachusetts, United States•Boston HQ

Remote

Mid Level

Full Time

13 days ago

technical writingcontent writingstartupAIproduct documentationcommunication

Requirements

•Bachelor or Master degrees in Journalism, Communications, Marketing, Business, Computer Science, Engineering, or a related field
•Exceptional written communication skills
•Ability to understand and explain complex technical concepts
•Strong curiosity and willingness to learn unfamiliar subjects quickly
•Experience writing across multiple formats, including documentation, articles, presentations, reports, and customer-facing content
•Strong information-gathering skills
•Ability to work independently in a fast-moving startup environment with limited direction
•Excellent attention to detail and a high quality bar for written work
•Comfort receiving feedback and iterating quickly
•Experience working with AI tools as part of your writing workflow

•Write and maintain product documentation, guides, FAQs, and knowledge base content
•Turn technical concepts into clear, customer-friendly explanations
•Create sales enablement materials, one-pagers, presentations, case studies, and customer-facing content
•Partner with Product, Engineering, Data Science, and Commercial teams to document new features and capabilities
•Help shape company messaging, positioning, and storytelling across multiple audiences
•Support thought leadership content, articles, and executive communications
•Interview subject matter experts and transform conversations into structured, polished content
•Edit and improve existing documentation and content for clarity, consistency, and quality
•Build scalable content systems rather than creating one-off documents

•Background in technical writing, product marketing, journalism, consulting, or strategic communications
•Portfolio demonstrating a range of writing styles and formats