Menlo Park; Somerville, Massachusetts, United States•Boston HQ
Remote
Mid Level
Full Time
19 days ago
Technical WriterEngineeringDocumentationAPI DocumentationStartupFast-paced environment
Requirements
- •Bachelor's degree in Computer Science, Engineering or another STEM-related field
- •2+ years of experience as a Technical Writer supporting software products, APIs, developer platforms, or enterprise SaaS
- •Excellent written communication skills with the ability to explain complex technical concepts in a simple, structured, and engaging way
- •Comfortable reading technical documentation, APIs, JSON, and working closely with engineers to understand how products work
- •Strong attention to detail and ability to maintain accuracy across a rapidly evolving product
- •Experience using modern documentation platforms such as Markdown, Git, GitHub, CMS platforms, Notion, Confluence, or similar tools
- •Highly organized with the ability to manage multiple documentation projects simultaneously
- •Comfortable working in a fast-paced startup where priorities evolve and documentation often needs to be built from scratch
- •Strong collaboration skills and confidence working cross-functionally with Engineering, Product, Design, and Customer-facing teams
What You'll Do
- •Develop, refine, and maintain user guides, API documentation, and onboarding materials that make complex ideas easy to grasp
- •Turn complex technical concepts into clear, engaging, and intuitive documentation for developers, customers, and internal teams
- •Partner closely with Engineering, Product, and Solutions teams to deeply understand new features and translate them into high-quality documentation
- •Build and maintain documentation that evolves alongside the product, ensuring accuracy as features and APIs change
- •Improve the overall developer experience by identifying documentation gaps, collecting user feedback, and continuously refining content
- •Establish documentation standards, templates, and best practices that scale with the company
- •Use visuals, diagrams, code examples, and modern documentation techniques to make technical concepts easier to understand
About Topsort
Topsort provides AI-powered auction tools and infrastructure APIs to help brands build ad businesses without cookies or user tracking.
Palo Alto, CA, US
50 - 100
Marketing & Advertising