Product Manager

Somerville, Massachusetts, United States•Boston HQ

Remote

Mid Level

Full Time

3 months ago

Product ManagerB2B SaaSAPIIntegrationTechnical Product ManagementBostonSão PauloSantiago

Requirements

•API & Integration Fluency: Strong understanding of APIs, data flows, technical constraints, and how software systems connect.
•Technical Product Judgment: Ability to evaluate tradeoffs, ask strong technical questions, and help teams make practical decisions without needing perfect specs.
•Stakeholder Orchestration: Strong ability to work across engineering, GTM, customers, and external partners, especially when priorities are competing or ownership is unclear.
•Execution Under Ambiguity: Comfort operating in an environment where requirements are incomplete, priorities shift quickly, and external dependencies create uncertainty.
•Customer & Partner-Facing Mindset: Experience working with enterprise customers, partners, or external stakeholders to understand needs, manage expectations, and solve practical implementation challenges.
•Communication & Documentation: Ability to communicate clearly with both technical and non-technical audiences in Advanced/Fluent English, and to create documentation that improves alignment and repeatability.
•Relevant Experience: Experience in B2B SaaS, platform products, integrations, partnerships, solutions engineering, technical customer success, or technical product management is highly valued.
•Onsite Availability: Availability to work onsite 4 days a week at our Boston, São Paulo, or Santiago office.

•Drive Integration Execution: Lead complex integration initiatives between partners, enterprise customers, and internal teams, turning ambiguity into shipped outcomes.
•Translate Between Technical and Business Needs: Work closely with engineering, GTM, and external stakeholders to define requirements, clarify tradeoffs, and ensure technical decisions map to customer and business value.
•Navigate External Dependencies: Manage the reality of partner timelines, customer constraints, API limitations, incomplete documentation, and shifting priorities while keeping momentum.
•Create Clarity Without Over-Process: Build lightweight structure, documentation, and decision-making frameworks that help teams move faster without slowing down execution.
•Influence Decisionmaking: Align engineering, product, business, and external stakeholders around priorities, risks, and execution plans.
•Improve the Integration Experience: Identify recurring friction across customer and partner implementations and help turn one-off learnings into scalable product improvements.