Remote - US
Remote
Senior
Full Time
remotedeveloper_relationsmanagementsenior
Requirements
- •8+ years of experience working in Developer Relations, Developer Community and/or related areas
- •3-5 years of team leading or people management experience
- •Experience leading initiatives within Developer Relations, Community and/or Developer Marketing
- •Experience working cross-functionally across not only a department but the entire company and doing so at scale
- •Experience mentoring and guiding ICs as they strive to realize their full potential
- •Excitement for serving and supporting developer communities with authenticity
- •Experience in cross-functional collaboration with teams like sales, support, product, marketing and additional stakeholders
- •Creative and collaborative problem-solving skills, with a focus on data-driven decision-making for system and process improvements
- •Skilled in storytelling to highlight developers building on Twilio and inspire others
What You'll Do
- •Inspire and equip developers to build with Twilio products, ensuring an exceptional developer experience with Twilio
- •Be an active and authentic leader in the developer community wherever they gather online and offline
- •Navigate cross-functional collaboration and partner within Twilio to align with program and engagement objectives
- •Define and own the strategy for Developer Evangelism within the Americas region through cross-functional team collaboration and stakeholder management
- •Communicate project plans, progress, and outcomes effectively to stakeholders at all levels within the North and Latin America regions and across the company
- •Practice servant leadership for the organization, developing the careers of the regional Evangelists
- •Define success and expand various Evangelism projects, programs, internal and external collaboration initiatives, through a metrics-driven approach
- •Contribute to the Developer Network’s strategy as a member of the extended leadership team, reporting directly to the Director
- •Mentor and nurture the next generation of Developer Evangelists within the org
- •Partner cross-functionally across the company, across Marketing, Product and Sales
- •Work with all levels of Twilio’s leadership, while representing the regional team
Nice to Have
- •Familiarity with the North America and Latin America developer and industry landscape, including local communities, events and programs
- •Familiarity with project management tools and methodologies
- •Ability to influence and build effective working relationships across all levels of the organization
- •Experience and ability to navigate the emerging technology environment in order to deliver the latest in the Developer Relations function for the industry
- •Excellent skills in influencing, problem-solving, consensus-building, and strong interpersonal communication
- •Understanding of organizing and running developer program activities
- •Prior experience leading relevant functions within Developer Relations
- •Experience serving developers in the community through Developer Evangelism and/or related Developer Relations functions, specifically within a region
- •Professional fluency in Spanish or Portuguese
Benefits
- •competitive pay
- •generous time-off
- •ample parental and wellness leave
- •healthcare
- •a retirement savings program
