Twilio logo
    T

    Technical Program Manager (P4)

    Twilio
    Remote - Alberta, Canada (DNU)Remote - Alberta, Canada
    Remote
    Senior
    Full Time
    6 days ago
    💰CAD 120,640 - CAD 150,800
    remotetechnical program managersales automationsenior level

    Requirements

    • Bachelor's degree in Business Administration, Operations Management, Project Management, or related field
    • 7+ years experience in Program Management, Sales Operations, Business Operations, or Revenue Operations
    • 5+ years focused on sales automation or sales technology
    • Proven track record leading and delivering complex, cross-functional strategic initiatives in fast-paced environment
    • Highly analytical with data-driven problem-solving and decision-making
    • Ability to think strategically and translate complex concepts into actionable plans
    • Excellent project management skills with experience in methodologies like Agile
    • Exceptional communication, presentation, and interpersonal skills
    • Expertise in sales automation tools and platforms such as Salesforce, Outreach, Salesloft

    What You'll Do

    • Define, plan, and execute complex, cross-functional programs to improve GTM processes and automation infrastructure
    • Work closely with leaders across Sales, Marketing, Sales Strategy, and operational teams for strategic alignment and delivery
    • Orchestrate key projects within the Sales Automation team ensuring alignment and successful rollout
    • Develop comprehensive program plans including scope, objectives, OKRs, timelines, resources, and risk mitigation
    • Drive execution of programs involving new tool implementations, process re-engineering, or internal product launches
    • Facilitate steering committee meetings and communicate program status, risks, and dependencies to executives
    • Ensure change management plans for adoption of new processes and technologies
    • Define and track KPIs for programs measuring impact on GTM effectiveness and sales productivity
    • Create reports and presentations for executive leadership on program progress and business impact
    • Conduct post-implementation reviews to assess success and lessons learned
    • Build collaborative relationships with cross-functional stakeholders at all levels
    • Act as central point of contact for program communications ensuring transparency and alignment
    • Influence and motivate project team members, consultants, and partners to achieve GTM goals

    Nice to Have

    • PMP or similar project management certification
    • Experience managing programs involving AI/ML integration into sales workflows
    • Familiarity with reporting and BI tools like Tableau, Power BI
    • Experience in high-growth SaaS environment
    • Salesforce certification(s)

    Benefits

    • Competitive pay
    • Generous time off
    • Parental and wellness leave
    • Healthcare
    • Retirement savings program
    • Incentive programs
    • Commissions
    • Equity grants
    • Health and wellness benefits
    • Paid time off

    About Twilio

    Twilio is a cloud communication company that enables users to use standard web languages to build voice, VoIP, and SMS apps via a web API.

    San Francisco, CA, US
    5000 - 10000
    Developer Tools