Requirements
- •Demonstrate effective multitasking, interpersonal, collaboration and communication skills
- •Ability to prioritize multiple stakeholders, projects, and tasks
- •Brings curiosity, and desire to find opportunities for improvement
- •Keen to continue learning and developing their skills, having a growth mentality
- •Proactive and communicative, prioritizing employee and customer communications and service
- •Detail oriented with an understanding of the HR ecosystem (payroll, IT, compensation, benefits, legal)
- •Minimum 3 years experience running HR processes in AMERICAS involving the coordination of operational and project tasks, and direct customer/employee queries
- •Excellent verbal and written communications skills in English, Spanish and Portuguese
What You'll Do
- •Leverage the HRIS system to perform transactions, support employees, and internal stakeholders
- •Provide HR support directly to employees and internal partners related to questions concerning Benefits, Compensation, HR Policies, Relocation, Payroll, HR Systems (Workday, Greenhouse, ServiceNow), General HR related questions, Mobility and Immigration and other areas
- •Provide administration, communication, and processing in support of core HR processes
- •Partner closely with other People functions and HRBPs to execute HR Operational processes and services with a focus on employee experience, and data integrity
- •Provide mentorship and assistance for employees and managers on core HR policies and processes
- •Maintain confidentiality of core HR data and projects
- •Participate in system testing and support for HR Operations related program rollouts, new systems and processes
- •Document, maintain and communicate core HR processes to users and partners
Nice to Have
- •Prior experience running HR processes for Canada and US
- •Experience working with Workday HCM
- •Experince building dashboards and reports in Tableau
- •Strong analytical skills, with the ability to interpret data and generate insights to support decision making
Benefits
- •Competitive pay
- •Generous time off
- •Ample parental and wellness leave
- •Healthcare
- •Retirement savings program
About Twilio
Twilio is a cloud communication company that enables users to use standard web languages to build voice, VoIP, and SMS apps via a web API.
San Francisco, CA, US
5000 - 10000
Developer Tools