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    Principal Product Manager

    Twilio
    Remote - US
    Remote
    Senior
    Full Time
    3 days ago
    💰$171,120 - $251,600
    remoteequitybonushealthcareretirementparental_leavepaid_time_off

    Requirements

    • 5+ years (7+ preferred) experience in product management
    • Proven ability to work backwards from customer needs, crystallizing problems that translate into impactful product decisions
    • Strong understanding of how B2B and large enterprises operate, including sales cycles and organizational dynamics
    • Experience in APIs or platform products, including designing for reliability, scale, and developer usability
    • Highly collaborative and excel in building cross-functional relationships in remote, global teams
    • Able to mentor, inspire, and set vision for high-impact initiatives
    • Scrappy and resourceful, comfortable rolling up your sleeves to get things done and drive impact
    • BS in Computer Science, Engineering, or equivalent practical experience

    What You'll Do

    • Define and own the strategy, roadmap, and execution for Twilio’s SMS and RCS APIs, driving innovation while simplifying the developer experience
    • Lead the evolution of the messaging platform, including launching new cross-channel APIs and evolving legacy APIs at global scale
    • Work backwards from developers and enterprises to design intuitive, consistent APIs that power billions of customer interactions
    • Gather market intelligence, analyze usage patterns, and synthesize insights from prototypes to innovate
    • Partner closely with engineering, design, GTM, and partner teams to scope, build, and launch capabilities
    • Drive experimentation through betas and A/B tests, iterating quickly to achieve product–market fit for emerging conversational experiences
    • Use data and metrics to identify growth opportunities, performance gaps, and areas to improve reliability
    • Mentor and influence teams across the organization, championing a developer-first culture in a distributed, remote-first environment

    Nice to Have

    • Experience building and scaling products or businesses, driving both zero-to-one innovation and high growth
    • Advanced degree: MBA or Master’s in CS or related discipline

    Benefits

    • Competitive pay
    • Generous time off
    • Ample parental and wellness leave
    • Healthcare
    • Retirement savings program
    • Equity plan
    • Corporate bonus plan
    • Paid sick time
    • Paid personal time off
    • Paid parental leave

    About Twilio

    Twilio is a cloud communication company that enables users to use standard web languages to build voice, VoIP, and SMS apps via a web API.

    San Francisco, CA, US
    5000 - 10000
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