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    Senior GTM Strategic Operations Manager

    Twilio
    Remote - US
    Remote
    Senior
    Full Time
    about 22 hours ago
    💰$155,520 - $228,700
    remotestrategic operationssales operationsplanning manager

    Requirements

    • 6+ years of experience in sales operations or revenue operations for a CPaaS organization
    • Deep understanding of key metrics/levers for a GTM organization (productivity, capacity, top of funnel, pipeline, etc.)
    • Completed 2 rounds of annual planning within a GTM organization
    • Strong analytical skills with proficiency in data manipulation and reporting tools
    • Highly collaborative with ability to build strong partnerships and influence GTM, Finance, and Product teams
    • Strong project management and process mapping skills
    • Excellent verbal and written communication skills
    • Strong interpersonal skills including active listening and ability to influence and align on priorities

    What You'll Do

    • Lead the annual and semi-annual target-setting cycles defining top-down targets and collaborating with department heads for bottom-up feasibility
    • Develop unique target setting methodologies across business segments and drive target development
    • Lead development and maintenance of customer segmentation to identify growth opportunities using various segmentation models
    • Identify tipping points in the customer journey to set targets encouraging customer movement to higher-value segments
    • Work with Sales and Finance to align targets and methodologies with broader strategic goals
    • Present target proposals to senior leadership with data-backed narratives to gain buy-in
    • Refine the planning process to reduce planning lag and improve projection accuracy

    Benefits

    • Competitive pay
    • Generous time off
    • Ample parental and wellness leave
    • Healthcare
    • Retirement savings program
    • Equity plan participation
    • Corporate bonus plan
    • Paid sick time
    • Paid personal time off
    • Paid parental leave

    About Twilio

    Twilio is a cloud communication company that enables users to use standard web languages to build voice, VoIP, and SMS apps via a web API.

    San Francisco, CA, US
    5000 - 10000
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