United States (Remote) •United Kingdom (Remote)
Remote
Senior
Full Time
about 1 month ago
remotefixed-term contractHRPeople Operationssystems thinking
Requirements
- •Experience in People Operations, HR Shared Services, or HR Operations in a fast-paced, high-growth environment
- •Strong systems thinking mindset
- •Experience improving or redesigning People/HR processes, ideally with a focus on automation and tooling
- •Strong working knowledge of HR systems (HiBob or similar HRIS) and data management
- •Proven experience supporting multi-country populations (US + Europe)
- •High attention to detail with a strong sense of ownership over data accuracy and process quality
- •Ability to translate operational challenges into structured process and system improvements
- •Strong communication skills and a service-oriented approach to employee support
- •Ability to manage competing priorities in a dynamic environment
- •Solid understanding of HR compliance and best practices
What You'll Do
- •Analyze, design, and improve People processes
- •Map and evaluate end-to-end People processes, identifying inefficiencies, risks, and opportunities for simplification
- •Redesign workflows to improve scalability, reduce manual effort, and enhance employee experience
- •Partner with People Systems to translate process improvements into system enhancements and automation
- •Take a structured, systems-level approach to problem solving, understanding upstream and downstream impacts
- •Operate and improve People systems
- •Ensure HRIS (HiBob) reflects well-designed processes by continuously improving workflows, fields, and automation
- •Support system updates, configurations, and workflow enhancements
- •Identify gaps across processes and systems, and drive improvements that combine process redesign and technology enablement
- •Ensure data quality and operational rigor
- •Own data accuracy across People systems, ensuring compliance and audit readiness
- •Support reporting and data validation in partnership with People Analytics and Finance
- •Contribute to building trust in workforce data through consistent, reliable operations
- •Enhance employee experience through operations
- •Act as a primary point of contact for employee inquiries, delivering clear, timely, and high-quality support
- •Identify friction points in the employee journey and drive improvements
- •Build simple, scalable processes that improve the overall employee experience
- •Drive continuous improvement
- •Proactively identify opportunities to streamline processes, reduce manual work, and increase efficiency
- •Support cross-functional initiatives that improve People Operations at scale
- •Help evolve operational practices as the company grows
- •Own and deliver employee lifecycle operations
- •Manage end-to-end employee lifecycle processes (onboarding, changes, offboarding) with a focus on accuracy, consistency, and experience
- •Ensure employee records, contracts, and documentation are maintained with high data integrity and confidentiality
- •Partner with IT, Payroll, and Total Rewards to ensure smooth execution of lifecycle events
