Remote
Remote
Senior
Full Time
7 days ago
💰$131,939 - $204,803
remotenonprofitUX researchleadershipmixed-methods research
Requirements
- •6 or more years experience conducting UX research within a product organization, with a proven track record of leading impactful research projects in fast-paced environments and driving successful organizational outcomes
- •Deep expertise with qualitative methods, e.g. interviews, contextual inquiry, diary studies
- •Ability to conduct quantitative research end-to-end (in particular: surveys, large-scale unmoderated testing, large-scale diary studies, or quantitative UX benchmarking); expertise with experimental design and ability to do statistical analysis
- •Ability to work collaboratively with product teams to translate insights into actionable recommendations
- •Master's or PhD degree in Human-Computer Interaction, Cognitive Science, Statistics, Behavioral Economics, Linguistics, Psychology, Anthropology, or a related field
- •Excellent oral and written communication skills in English, excellent at asynchronous communication
What You'll Do
- •Leading qualitative and quantitative UX research studies that inform product teams in building the right products and features for the right users
- •Proactively identifying, defining, and getting buy-in for strategic research projects
- •Communicating research findings and recommendations to stakeholders in clear and compelling ways
- •Acting as a trusted and strategic thought partner for cross-functional leads in your area of focus, and supporting them in the adoption of research-based human-centered recommendations
- •Informing planning and strategy discussions through research by consolidating, analyzing, and synthesizing what is known about users, products, services and organizational needs
- •Evolving best practices in UX research and driving improvement of team practices and processes
- •Mentoring more junior ICs and guiding the work of contractors
- •Documenting and communicating the process and results of your research publicly with the Wikimedia community
Nice to Have
- •Fluency in languages beyond English
- •Experience contributing to Wikimedia projects
- •Experience working as a UX researcher for projects that have a global reach (beyond a limited number of languages, cultures, and geographies)
- •Experience working with international vendors and contractors
- •Experience working with volunteer communities and projects
Benefits
- •Competitive and equitable salary adjusted by location
- •Remote-first work environment
- •Opportunity to work with a mission-driven nonprofit organization
- •Travel opportunities up to four times per year
About Wikimedia
Wikimedia Foundation encourages the development and distribution of free educational content with projects such as Wikipedia.
San Francisco, CA, US
500 - 1000
Media & Entertainment