Remote
Remote
Junior
Full Time
1 day ago
💰$62,074 - $93,077
remotecommunity managementsocial mediamarketingjunior
Requirements
- •+2 years of experience in community management across social media platforms
- •Strong understanding of social media platform dynamics and messaging (TikTok, Instagram Reels, YouTube Shorts)
- •Ability to engage authentically with online communities and manage multiple accounts or brands
- •Experience using social listening tools
- •Excellent written and verbal communication skills
- •Experience developing a unique tone of voice for brands on social media
- •Sound editorial judgement
- •Cultural awareness and sensitivity
- •Comfortable working cross-functionally with distributed, remote teams across time zones and geographies
What You'll Do
- •Engage and grow online communities
- •Develop tone-of-voice guidelines
- •Identify real-time cultural moments
- •Help build a Gen Z-focused social media presence
- •Develop and document a community management playbook
- •Experiment with and evolve social tone of voice
- •Identify and act on engagement opportunities
- •Surface and amplify community stories and impact moments
- •Stay current with social media platform innovations and trends
- •Recommend and test community management and social listening tools
- •Track and report on engagement performance and community sentiment
- •Contribute to experimentation and reporting on community management tactics
Nice to Have
- •Curiosity and enthusiasm for the Wikimedia mission and free knowledge
- •Flexibility and resilience
- •Openness to experimentation and learning from results
- •Collaborative spirit and commitment to working across diverse teams
- •A sense of humor and a genuine love of the internet
- •Ability to thrive in a fast-paced, dynamic environment, and comfortable with ambiguity
Benefits
- •Remote work
- •Competitive and equitable salary
- •Inclusive and equitable workplace
- •U.S. Benefits & Perks (link provided)
