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    Software Quality Manager

    Wikimedia
    Remote
    Remote
    Senior
    Full Time
    💰$129,193 - $202,962
    remotesoftware_quality_managementleadershiptestingdocumentationautomationopen_source

    Requirements

    • •Demonstrated engineering experience in a technical management or leadership role
    • •Strong hands-on experience developing, designing, and reviewing software applications using languages such as Go, Python, PHP, or other object-oriented programming languages
    • •Proven track record of managing a team that provides critical centralized services (such as quality assurance, technical documentation or technical program management) to various product teams
    • •Experience managing the expectations of diverse teams with varying goals, ensuring that your service team prioritizes tasks effectively and delivers value across the organization
    • •Excellent verbal and written communication skills in English, with the ability to articulate complex technical topics and solutions clearly and concisely
    • •An established track record and prior success in working with a multicultural, remote and distributed high-performing team

    What You'll Do

    • •Collaborating with multiple teams and cross-functional stakeholders to align on testing and documentation needs while balancing project goals with technical requirements and team skill sets
    • •Driving execution–ensuring SLAs are met, key performance metrics are being tracked, and work is being actively unblocked
    • •Expanding and refining automated processes and supporting teams in adopting best practices that improve software quality and technical documentation
    • •Promoting a mindset of quality and documentation-first practices across the engineering teams
    • •Oversee the design, implementation, and maintenance of automated test suites, manual testing practices and technical documentation
    • •Ensuring both teams are engaged and productive, and understands the big picture of the different projects they contribute to and how their efforts contribute to it
    • •Coaching your team, conducting performance reviews, providing career guidance, and building a professional and inclusive work culture

    Nice to Have

    • •Alignment with our mission and values
    • •Experience with open source development methodologies and open source community
    • •Technical background in either manual and automated testing or technical documentation writing
    • •Strong ability to identify and implement strategies that improve testing and documentation practices, ensuring they scale with the organization’s needs
    • •Excellent communication and follow-up skills
    • •Experience with remote work and the level of engagement and communication it takes to build a geographically distributed team that is functional and healthy
    • •Experience with large-scale, global developer ecosystems and platforms and managing the risks and opportunities associated with them
    • •Resilience—we work on new and interesting problems in public and collaborative ways
    • •Working together for outcomes, and being willing to change course
    • •Passionate about developing people and platforms, with a focus on fostering a strong product-minded culture
    • •Knowledge of testing automation tools for E2E and Visual Regression
    • •Knowledge of documentation as code tools such as Markdown
    • •Experience in transitioning Test Engineers from manual testing towards automation
    • •Experience editing Wikipedia or with the Wikipedia, Wikidata, or Wikimedia Commons communities or other collaborative enterprises
    • •Familiarity with MediaWiki

    Benefits

    • •Competitive and equitable salary based on skills, experience and location
    • •Remote-first work environment
    • •Inclusive and equitable workplace
    • •Opportunities to work on high-impact initiatives that improve software quality and documentation for Wikimedia projects

    About Wikimedia

    Wikimedia Foundation encourages the development and distribution of free educational content with projects such as Wikipedia.

    San Francisco, CA, US
    500 - 1000
    Media & Entertainment