Remote
Remote
Senior
Full Time
7 days ago
💰$130,198 - $198,422
remoteprogram managementcommunity managementleadership
Requirements
- •8+ years experience in community management and community service ownership, including a portfolio of past projects led
- •8+ years experience managing multi-stakeholder groups with staff, partner organizations, and volunteers
- •Proven track record of having positive impact on large teams and complex projects, effectively balancing competing priorities, and delivering results
- •Strong program management skills: prioritization, organization, planning, time management, facilitation, problem solving, and decision-making
- •Excellent English written and verbal communication skills and executive presentation experience
- •Ability to build rapport and influence with distributed teams representing various cultures, featuring different communication and learning styles
- •A commitment to and experience in creating a culture of equity, inclusion, and diversity
- •Ability to engage with a large amount of complexity and move from ambiguity to action
- •Ability to communicate and collaborate with both deeply technical and non-technical stakeholders
- •Detail oriented with an ability to keep big picture in mind
What You'll Do
- •Lead all aspects of planning, coordination, and execution of request intake programs across teams and departments
- •Track, support, and enable teams to deliver meaningful impact; establish clear metrics and/or milestones to measure success
- •Facilitate and improve team practices, workflows, and processes at a wishlist program level
- •Support community organizations to implement related programming to expand reach with target audiences
- •Manage budgets and resources for intake activities, including contracting and managing external vendors and consultants
- •Manage teams across functional boundaries, both internal and external
- •Maintain strong documentation and transparent reporting structures, ensuring visibility across all stakeholders
- •Communicate overall vision and direction of the portfolio to various stakeholder audiences
- •Lead capacity planning exercises, identify gaps and make recommendations for resource allocation or escalation
- •Partner with Product and Technology leadership and program stakeholders to align priorities with strategic objectives and operational realities
- •Build and maintain relationships with community members, community leaders, movement organizations, and other diverse stakeholders
- •Identify relevant stakeholders, develop a shared understanding of program goals among them, keep them aligned, and ensure they understand their commitments to program goals and other stakeholders
- •Design program evaluation plans
- •Develop and report upon relevant qualitative and quantitative project metrics
- •Evaluate success against metrics and milestones, and ensure clear communication of that in reporting
- •Prepare reports and presentations to communicate program outcomes and progress toward strategic goals, to both internal and external stakeholders
Nice to Have
- •Experience working in an international organization that has a distributed workforce
- •Experience working with the Wikimedia community or within a movement with strong culture and values
Benefits
- •Competitive and equitable salary
- •Remote-first organization
- •Inclusive and equitable workplace culture
About Wikimedia
Wikimedia Foundation encourages the development and distribution of free educational content with projects such as Wikipedia.
San Francisco, CA, US
500 - 1000
Media & Entertainment