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    Head of Operations (Remote - Work from Anywhere)

    Xapo Bank
    Gibraltar - RemoteGlobal
    Remote
    Senior
    Full Time
    about 1 month ago
    remoteseniorleadershipoperationsfinancial_servicesfintechcryptocurrency

    Requirements

    • 10+ years of progressive experience in operations leadership within regulated financial services (Fintech, Banking, or Wealth Management)
    • Proven track record leading and scaling multiple operational functions including Payments, Treasury, and Business Operations
    • Deep expertise in process improvement methodologies and automation implementation
    • Strong understanding of regulatory landscape including AML and financial crime prevention
    • Exceptional leadership, communication, and stakeholder management skills
    • Strategic mindset to translate business goals into operational roadmap
    • Dedicated workspace
    • Reliable internet connection with fastest speed possible
    • Alignment with company values and leadership principles

    What You'll Do

    • Develop and execute a comprehensive operational strategy aligning with business goals
    • Provide oversight for core operational functions including payment processing, treasury operations, reconciliations, and back-office duties
    • Ensure operational performance meets high standards of quality and control
    • Lead process mapping, optimization, and automation to reduce manual effort
    • Design, document, and implement standardized operating procedures
    • Champion use of data and AI for intelligent automation
    • Lead, mentor, and develop a multi-disciplinary operations team
    • Foster a culture of accountability, collaboration, and continuous improvement
    • Manage resource allocation and workforce planning
    • Ensure compliance with financial regulations and internal policies
    • Design and implement operational risk management framework
    • Serve as key contact for internal and external audits
    • Collaborate with other department heads for seamless integration
    • Partner with Client Coverage Group to support client experience

    Nice to Have

    • Experience in the cryptocurrency space

    Benefits

    • 100% remote work from anywhere in the world
    • Flexible PTO plan
    • Yearly budget for individual learning and development goals
    • Work-life balance with autonomy and collaborative teamwork
    • Opportunity to shape the future through cutting-edge technology

    About Xapo Bank

    Xapo combines the convenience of an everyday bitcoin wallet with the security of a deep cold storage vault.

    Palo Alto, CA, US
    10 - 50
    Finance