Kazakhstan •Remote
Remote
Mid Level
Full Time
24 days ago
BPOremoteadministrative operationsvendor management
Requirements
- •Bachelor’s degree in Business Administration, Operations Management, or related field
- •2+ years of experience in administrative operations, vendor management, or shared services
- •Strong organizational and communication skills with high attention to detail
- •Ability to handle multiple requests simultaneously and maintain clear documentation
- •Proficiency in Microsoft Excel/Google Sheets, Confluence, and Jira or similar systems
What You'll Do
- •Maintain and track all BPO-related documentation including MSAs, SOWs, Work Orders, and onboarding/offboarding forms
- •Coordinate document flow between Legal, Finance, HR, and vendor teams
- •Ensure timely updates to internal trackers and databases such as Confluence, Jira, or shared Excel files
- •Verify completion of all required paperwork before onboarding or contract renewal
- •Act as the first point of contact for business owners submitting BPO requests
- •Collect, review, and validate incoming BPO requests ensuring necessary details are included
- •Route validated requests to appropriate internal approvers (Finance, Procurement, Legal, HR)
- •Follow up with business customers and vendors to ensure smooth communication and timely updates on request status
- •Support onboarding and offboarding workflow for BPO employees in coordination with IT and HR
- •Maintain up-to-date records of vendor performance, project milestones, and billing cycles
- •Assist in generating reports and summaries for management on BPO headcount, budget utilization, and vendor performance KPIs
Nice to Have
- •Experience working with international teams or outsourcing vendors
About Xometry Europe
Xometry Europe is a Science, technology & engineering Industry.
Ottobrun, Germany
500 - 1000
Science, technology & engineering