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    Virtual Programs Specialist

    Zapier
    NAMER
    Remote
    Mid Level
    Full Time
    10 days ago
    💰$ 98,000 - $ 147,000
    virtual programsevent marketingdemand generationAI transformationremote

    Requirements

    • 3+ years of experience in event marketing, program management, campaign operations, or a related B2B role with demonstrated ownership of a workstream
    • Track record of managing complex, multi-stakeholder projects end-to-end with minimal oversight
    • Experience running webinars, virtual events, or digital programs and using performance data to recommend improvements
    • Strong organizational skills to manage timelines, details, and follow-through across multiple concurrent workstreams
    • Clear written and verbal communication skills to align cross-functional teams in a remote environment
    • Comfort working inside event platforms, CRM/marketing tools, project trackers, and reporting systems
    • Strong problem-solving instincts to handle complex, multi-stakeholder challenges
    • A builder's mindset to improve processes and create systems, templates, and documentation
    • AI-savviness and curiosity about new tools and workflows

    What You'll Do

    • Own the end-to-end planning and execution of webinars, virtual events, workshops, executive sessions, and other virtual programs
    • Drive program logistics from kickoff through wrap-up including scheduling, registration setup, speaker coordination, run-of-show management, and cross-functional follow-through
    • Build and maintain core program assets such as briefs, project plans, agendas, speaker prep documents, decks
    • Partner with Demand Gen, AI Transformation, Product Marketing, Content, Creative, Social, and operations teams to align deliverables with campaign goals and resolve blockers
    • Manage production readiness for each event including dry runs, platform setup, tech checks, and day-of troubleshooting
    • Own audience operations for virtual programs including registration tracking, attendee communications, routing, and post-event follow-up workflows
    • Track program milestones, surface risks early with recommended mitigations, and keep multiple concurrent programs on track
    • Build and maintain dashboards and reporting for registrations, attendance, engagement, and pipeline contribution
    • Support the development of repeatable workflows and contribute to playbook documentation
    • Lead retrospectives after each program and bring data-backed recommendations for improvement

    Nice to Have

    • Experience with enterprise-focused marketing programs or executive audience events
    • Familiarity with post-event reporting, campaign follow-up strategy, or audience segmentation
    • Experience building playbooks, templates, or operating processes that other team members adopt and use independently

    About Zapier

    Zapier is an IT company that provides integrations for web applications for use in automated workflows.

    San Francisco, CA
    500-1000
    IT